Mia is a single mother who runs a small Christmas hat shop in Wilsonville, a cozy town where everyone knows everyone. She is passionate about her work and dreams of rising through the ranks to become the shop's upper management. However, her boss, Bill, asks her to train his son, Nick, for the same position, which causes Mia to feel anxious and discouraged.
Nick, on the other hand, is a successful businessman who has worked in big cities all his life and is not interested in taking over a small Christmas hat shop. He thinks it's a waste of his time and skills. He arrives in Wilsonville with a cynical attitude, looking down on the town and its way of life.
Mia and Nick have a bumpy start to their working relationship, with tensions running high between them. However, when Nick gets involved in helping Mia's son Scotty with his pumpkin carving contest, things start to change. Nick sees the joy and value of spending time with Scotty, and Mia starts to see a different, caring side to Nick.
However, just as Mia's faith in Nick starts to grow, he disappoints her when he fails to show up at the pumpkin carving contest. Mia is devastated, and she decides to keep Nick and Scotty apart to protect her son from further disappointment. Nick is hurt by her decision but starts to realize that his priorities might need to change if he wants to find happiness.
Meanwhile, Mia struggles to persuade Scotty to continue with his physical therapy, which would help him walk again. Scotty has lost hope and doesn't believe he can make progress. Mia is heartbroken, but she doesn't give up on him, and she keeps trying to find a way to motivate him.
As Christmas approaches, Mia finds herself in a difficult position. She wants to keep her job and provide for her son, but she also wants to do what's best for Scotty. Nick is torn between his ambition and his feelings for Mia and Scotty. In the end, they all have to make some tough decisions, but they realize that the Christmas spirit of love and generosity can lead them to a happy ending.