In 1989, Alex and Jane are two strangers living in different parts of the country who accidentally cross paths when their phone lines get mixed up. Despite their initial confusion, the two end up striking up a conversation and eventually form a deep connection.
Over the next few years, Alex and Jane continue to communicate via phone calls and letters, sharing their hopes, fears, and dreams with each other. Despite never having met in person, they form a deep bond over their shared experiences and struggles.
However, their relationship is put to the test when Alex is diagnosed with a serious illness. Determined to finally meet Jane in person and build a life together, he sets out on a cross-country journey to find her.
When he finally tracks her down, he discovers that Jane is not exactly what he expected. Struggling with her own demons and haunted by a painful past, she initially pushes him away. But as they spend more time together, their connection grows stronger, and they both begin to see the possibility of a shared future.
In the end, Alex and Jane must confront the challenges of their respective pasts and decide whether to take a chance on each other and the future they could build together.